Frequently Asked Questions
Everything you need to know about shopping with Vipa Car Parts.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your parts urgently.
What is your return policy for car parts?
We offer a 30-day return policy on all unused and uninstalled parts in their original packaging. Please ensure the security seal is intact to qualify for a full refund.
How do I know if a part will fit my vehicle?
You can use our 'Fitment Finder' tool on the homepage by entering your vehicle's make, model, and year. We also recommend checking the OEM part number listed in the product description.
Are your products covered by a warranty?
Yes, all Vipa Car Parts come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.